Privacy Policy

Information we collect

We collect information you provide when creating and using an account, such as your name, email address, country, learning interests and profile details. You may also choose to provide information such as an institution, phone number, study preferences and profile photo.

When you use Schobly, we may process information you create or share through study requests, messages, groups, sessions, uploaded study materials and Schobly AI. We also collect technical information needed to operate and secure the service, such as session cookies, request logs, device or browser information and security events.

How we use information

We use information to provide study-partner matching, discovery, groups, live sessions, notifications, account support, billing, safety controls and AI-assisted study features. We also use information to maintain security, prevent abuse, troubleshoot problems and improve Schobly.

First-party analytics

Schobly uses a first-party visitor identifier to count visits, understand which pages are used, measure signup conversion and see aggregate traffic sources such as direct visits, search engines and campaign tags. The private Schobly analytics dashboard does not store raw IP addresses. The visitor identifier is used for aggregate product analytics and is not sold to advertisers.

Public and shared information

Some profile information is shown to other signed-in users so Schobly can help people decide whether a study connection makes sense. Messages, private study requests and private learning materials are not intended to be public. Group and session visibility depends on their access settings.

Service providers

Schobly relies on service providers for infrastructure, payments, email, live communication, backups and AI features. Those providers may process information only as needed to provide their services to Schobly. Payment card details are handled by the payment provider rather than stored directly by Schobly.

AI features

When you choose to use Schobly AI, the text, questions or study material needed for that feature may be sent to an AI service provider to generate a response. Do not upload information that you do not have permission to use or information that is unnecessarily sensitive.

Retention and account deletion

We retain information for as long as reasonably needed to operate the service, meet security or legal obligations, resolve disputes and maintain backups. You can delete your account through the available account controls. Some information may remain temporarily in backups or where retention is legally required.

Your choices

You can edit profile information, control optional contact details, manage subscription settings and delete your account using Schobly's account tools. You may also contact us about privacy questions or requests.

International processing and security

Some service providers may process information outside your province or country. Schobly uses technical and organizational safeguards intended to protect information, but no online service can guarantee absolute security.

Contact

Privacy questions can be sent to support@schobly.com.